Please tell me more about [Kotoya].
There are two types of guesthouse Kotoya.
(1) Guesthouse Kotoya-Kyoto Station: Apartment-style Hotel.
(2) Guesthouse Kotoya-Toji : Japanese-style townhouse.
When and how to check in // check out?
Check-in time: After 3 PM // Check-out time: By 10 AM

(1) Guesthouse Kotoya-Kyoto Station: You will see the storage boxes with your name at the entrance, use the 4 digits code we sent you to open the box and get you room key.
When you check out, return the key to the designated box.

(2) Guesthouse Kotoya-Toji : You will see the key box at the left hand side of entrance, use the 4 digits code we sent you to get the key.
When you check out, return the key to the key box.

Can I leave my luggage before check in and after check out?
We cannot keep your luggage before check in and after check out.
Please use coin lockers at Kyoto station.
Can I check in early or late even at midnight?
Check-in begins 3 PM.
It is not available to check in early, but you can check in at any time after 3 PM.
If you will arrive later than 19:30, please inform us in advance!
Can I smoke in the room?
Smoking is prohibited in the room and balcony!
Do you provide breakfast or dinner?
We do not offer breakfast and dinner, but you can have delicious meals at Kyoto station.
Can I cook at Guesthouse Kotoya?
(1) Guesthouse Kotoya-Kyoto: Although our room equipped with kitchenette, the gas stove is not working any more for safety reason. We provide electric kettle, microwave and refrigerator for use. Please bring eating utensils by yourselves.

(2) Guesthouse Kotoya-Toji : The house has a well-supplied kitchenette. You can buy the ingredients to cook by yourselves. We also provide cooking utensils, crockeries, electric rice cooker, microwave and refrigerator for use.

Do you provide parking spaces?
There is no parking place on-site. You can use nearby coin-operated parking lots.
Do you clean the room every day?
There is no daily housekeeping.
Are there any convenience stores nearby Kotoya?
The nearest convenience store is “Lawson” on the road of hachijodori. It takes 5 min. on foot.
Do you have yukata or amenities for use?
We do not provide yukata, but shampoo, conditioner, body wash, bath towels, face towels, hair dryer, toothbrush and toothpaste are provided in all rooms.
Is there anything else I should be aware of while booking & staying?
Please make sure you received the security code so that you can check in by yourselves if staffs are absent. The staffs are not 24 hours on duty, if you have any problems of urgency, you can use the speaker which at the entrance to contact us.
Should I share the restroom or bathroom with other people?
(1)Kotoya-Kyoto station: Restroom and bathroom are provided in all rooms.
(2)Kotoya-Toji: The house is equipped with a restroom and a bathroom.
How to contact us?
(1)E-mail: info@guesthouse-in-kyoto.com
(2)Tel: 075-253-0127 / +81(75)-253-0127
(3)Facebook: https://www.facebook.com/GuesthouseinKyoto/

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